Last updated: May 14, 2026
Agreement to Terms
By accessing or using the services provided by SyncShepherd (“Company,” “we,” “us,” or “our”), located in Centralia, Washington, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
Services
SyncShepherd provides digital marketing services including but not limited to Google Ads management, Local Services Ads management, search engine optimization (SEO), Google Business Profile management, website development and maintenance, CRM integration, and marketing analytics reporting. The specific services provided to each client are defined in the applicable service agreement.
Client Responsibilities
Clients are responsible for providing accurate business information, granting necessary access to advertising accounts and business listings, and responding to communications in a timely manner. Clients must ensure they have the legal right to authorize us to manage their accounts and listings.
Payment Terms
Service fees are billed monthly in advance. Ad spend budgets are billed separately through the applicable advertising platform (Google Ads, Meta, etc.). Late payments may result in suspension of services. All fees are non-refundable unless otherwise specified in your service agreement.
Data and Privacy
We access client advertising and analytics data solely to provide the contracted services. We do not sell or share client data with third parties except as required to deliver our services (e.g., submitting data to Google Ads API, analytics platforms). Our full data handling practices are described in our Privacy Policy.
Third-Party Services
Our services integrate with third-party platforms including Google Ads, Google Business Profile, Google Analytics, Google Search Console, Meta (Facebook) Ads, Ahrefs, and others. These platforms have their own terms of service and privacy policies. We are not responsible for changes to third-party platform terms, pricing, or availability.
Limitation of Liability
SyncShepherd provides marketing services on a best-effort basis. We do not guarantee specific results, rankings, or lead volumes. Marketing performance depends on many factors outside our control including market conditions, competition, and platform algorithm changes. Our liability is limited to the fees paid for the specific services giving rise to the claim.
Termination
Either party may terminate services with 30 days written notice. Upon termination, we will provide reasonable transition assistance including transferring account access back to the client. Any outstanding fees remain due upon termination.
Intellectual Property
Ad copy, landing pages, and other creative assets developed by SyncShepherd for a client become the property of the client upon payment in full. Our proprietary tools, dashboards, and reporting systems remain our intellectual property.
Changes to Terms
We may update these Terms of Service from time to time. We will notify active clients of material changes via email. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact
If you have questions about these Terms of Service, please contact us at info@syncshepherd.com or call +1 360-489-6776.